Hacking Washing Machines [video]

(media.ccc.de)

100 points | by clausecker 7 hours ago

7 comments

  • gorgoiler 47 minutes ago
    We already know that hackers from NSA / FSB / PLA are working day and night on nation-state level attacks. Diverting toilet tissue deliveries and hacking traffic signals to raise my blood pressure to a tipping point where, presumably, I am supposed to demand local regime change?

    Now I have to worry about passing drones using blinkenlights to Stuxnet my wool wash and shrink my merino socks? Brilliant. Bloody brilliant.

    It’s like the most banal version of Battlestar Galactica ever but instead of an alien intelligence leveraging computer integration to attack mankind from within, it’s a guy in a t-shirt in a sweaty bunker filling my dishwasher to the brim with cold water then laughing at me via my Ring camera as he watches me flood my kitchen.

    [Very cool talk, thanks for sharing :) ]

  • letmetweakit 27 minutes ago
    I'm "fearful" of a future where every random appliance needs to be connected to the internet in order to function at all. I hope some legislation gets passed (in the EU in my case) that forces manufacturers to ensure the machine works offline and connecting it is purely an opt-in feature.
    • euroderf 13 minutes ago
      This might also need some kind of certification. Some sort of independent industry-financed lab atmosphere. I think UL (Underwriters Laboratories) worked that way.
  • landr0id 6 hours ago
    Pretty cool for BSH and Miele to hop on a call with the researchers just to make sure there were no issues they were unaware of. Sounded like it was productive and positive for everyone involved. Hopefully they don't start doubling down on hardware security though :p

    The optical communication for the Miele was pretty interesting too. I'm assuming it's to prevent moisture from corroding a port of some kind. Does anyone know of other devices this is used in or other benefits to this?

    • opello 6 hours ago
      > I'm assuming it's to prevent moisture from corroding a port of some kind.

      The primary value discussed in the talk was electrical isolation since there's mains voltage in the appliance and the potential for shorts or inadequate isolation would require some kind of isolation, so a path that optically isolates the communication makes quite a bit of sense.

      I'm also curious if other devices have gone this route.

      • bri3d 5 hours ago
        LG appliances at least used to use acoustic signaling for diagnostics: hold a phone up and the washer makes some modem-esque (I think it’s 4-tone / 4-FSK) noises and the app or technician can diagnose issues. It was originally engineered to even work over voice codecs, so a customer without a smartphone could relay the diagnostic session to a technician.
        • opello 5 hours ago
          That's pretty cool. I found a write-up[1] on it but unfortunately didn't come across any examples of the communication.

          [1] https://github.com/kabelincho/LG-Smart-Diagnostics-modem

          • bri3d 5 hours ago
            There are lots of examples on YouTube, this one seems succinct: https://youtube.com/shorts/3Eb315vL9uw . They picked good tones to make it satisfying IMO. I don’t know of anyone who’s reversed the bitstream in public, though, but it doesn’t seem like it should be very hard.
            • opello 5 hours ago
              That's a great example, thanks! I was looking for "LG Smart Diagnostics" and "audio" and then "LG Acoustic Diagnostics" and found TVs calibrating their audio playback but not this. Trying "LG Audible Diagnosis" found a bunch like yours.
        • imglorp 5 hours ago
          That's some advanced gatekeeping right there. Where other appliances might have a blink code or several digit error display (Miele) to look up in a manual, the phone method tires you to the manufacturer.
          • noAnswer 3 hours ago
            The support hotline will ask you to hold your phone towards the device. It is less error-prone (than a human) and contains more info than a blink code. I find it really clever.
        • atoav 1 hour ago
          The absolutely "leetest" thing I have ever seen was a device where the firmware update was to be done by:

          1. Hold a button while booting (pretty normal)

          2. This reconfigures the circuit path of one of the LEDs so it is reverse-biased to VCC via its resistor and switches one of the microcontroller GPIOs to ADC input

          3. You go to a website that plays a strobe pattern (encoding the firmware)

          4. You hold that website in front of the LED till other LEDs blink, signifying a successful update

          They could have done this using a photodiode, but no, they had to abuse an LED. Not many people are aware that LEDs can in a certain configuration be used to measure light.

        • landr0id 5 hours ago
          >so a customer without a smartphone could relay the diagnostic session to a technician

          Do you mean by mimicking the noises themselves?

          • wpm 5 hours ago
            No you see you just need to buy specially marked boxes of Cap'n Crunch that have a plastic whistle in them that plays the tones for you.
            • userbinator 2 hours ago
              I wonder how many HN readers still get that reference (and 2600, etc.)
              • hunter2_ 1 hour ago
                We make use of a service already existing without paying for what could be dirt-cheap if it wasn't run by profiteering gluttons...
          • notpushkin 3 hours ago
            By holding their phone up to the machine.
      • eru 3 hours ago
        Alternatively, I guess you could also use really thin cables to carry the low voltage paths; and that act as fuses, if ever a lot of current at high voltage was flowing across them? But probably not very reliable both in regular operation and as fuses.

        We have a Miele washing machine and a Miele dryer. Solid machines all around even after years of use.

      • mjochim 5 hours ago
        Electric meters often blink a signal LED for every X kWh, so other devices can read the signal. I'm not sure if this is used for bidirectional communications, though.
      • netsharc 5 hours ago
        [flagged]
  • kh2engab 2 hours ago
    When I read 'Hacking washing machines' the first thing that came to mind was how to open that damn thing once the program had finished.
    • mikeayles 1 hour ago
      Most washing machines use a wax motor to lock the door, it heats up wax to cause it to expand when it melts, which drives a pin. They're fairly failsafe as if you kill power, they will open no matter what.

      Latching relays/(technically solenoid) could be driven on/off fast, the downside is in a power cut or an emergency, the relay wouldn't release unless specifically driven so.

      So the third option is a momentary solenoid, which would need to be powered the whole time the door is shut, and they require a surprisingly significant amount of power. Typically 10-20w. Negligible when it compares to the KW+ heating elements, but they do add up for the energy ratings..

      Fwiw, I currently have a haier, which does have one of the second options, and opens immediately after a wash and it's amazing. Can't go back.

      But, wax motors continue to be used because they're just the right tool for the job.

    • DemocracyFTW2 1 hour ago
      > how to open that damn thing

      "I'm sorry Dave but I'm afraid I can't do that"

  • AdieuToLogic 3 hours ago
    Whenever someone brings up washing machines and software, I am always reminded of Forth[0]:

      As an example, imagine a microprocessor-controlled washing 
      machine programmed in Forth. The ultimate command in your 
      example is named WASHER. Here is the definition of WASHER, 
      as written in Forth:
    
        : WASHER  WASH SPIN RINSE SPIN ;
    
    0 - https://www.forth.com/starting-forth/1-forth-stacks-dictiona...
  • rasyidi 6 minutes ago
    Hacker